Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us. This may include:

• Personal information (name, email address, phone number)
• Academic information (UPSC preparation status, optional subjects, goals)
• Usage data (study patterns, test performance, time spent on platform)
• Content you create (answers, notes, practice responses)
• Communication preferences and feedback

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our AI-powered UPSC preparation services
• Personalize your learning experience and study recommendations
• Evaluate and provide feedback on your answers and performance
• Send you updates, newsletters, and important service announcements
• Respond to your comments, questions, and customer service requests
• Analyze usage patterns to enhance our platform and content
• Ensure platform security and prevent fraud or abuse

3. AI and Machine Learning

Our platform uses artificial intelligence and machine learning technologies to:

• Analyze your answers and provide automated feedback
• Generate personalized study plans and recommendations
• Create adaptive test questions based on your performance
• Identify learning patterns and suggest improvements

Your data is used to train and improve our AI models, but we ensure that your personal information remains protected and anonymized in this process.

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• With your explicit consent
• To service providers who assist us in operating our platform
• When required by law or to protect our rights and safety
• In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• Encryption of sensitive data in transit and at rest
• Regular security audits and updates
• Access controls and authentication measures
• Secure hosting and data storage practices

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. You may request deletion of your account and associated data at any time.

7. Your Rights and Choices

You have the right to:

• Access, update, or delete your personal information
• Opt out of promotional communications
• Request a copy of your data
• Limit how we use your information
• Delete your account and associated data

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences.

9. Children's Privacy

Our services are intended for users who are at least 16 years old. We do not knowingly collect personal information from children under 16. If you believe we have collected such information, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

• Email: [email protected]
• Data Protection Officer: [email protected]